Managed Security services

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Understanding Managed Security Services

What is Managed Security services?

With the changing threat landscape, enterprises need high confidence that their cyber security service provider can provide the necessary protection. New generation attacks and deep targeted attacks are outdoing the capabilities of traditional managed security services. Managed security service providers (MSSPs) and managed detection and response (MDR) providers offer different approaches to combating threats.

A Managed Detection and Response (MDR) Provider, offers 24/7 threat monitoring, detection, and response services. MDR services tend to be more ‘low noise’ to reduce unnecessary alerts yet more ‘hightouch’ (human contact) with greater support for responding to incidents and breaches.

A Managed Security Services Provider (MSSP), offers remote monitoring of security-related events and data sources, the remote management of an enterprise’s IT security technology, or both.

What does an MDR provider do?

MDR services are for enterprises that want to move beyond compliance requirements and boost their 24×7 threat detection and response capabilities. MDR service providers put greater emphasis on using AI to detect the new threat vectors, leverage customer context information to triage alerts, and have response automation to quickly contain threats. Salient features that enable MDR providers to solve problems that beat MSSPs are listed below:

  • ● MDR services go beyond only looking at perimeter systems. They have a comprehensive approach to look at internal systems and end points
  • ● MDR providers scale beyond conventional sources by including proxy, NetFlow, user activity for detecting advanced attacks
  • ● MDR uses different types of AI algorithms to hunt for attacks at scale
  • ● Mature MDR providers have a technology platform with multiple technology modules including threat hunting, threat intel, SIEM, endpoint threat detection and response (ETDR), user and entity behavior analytics (UEBA), and incident analysis and response

●● MDR providers take ownership of response with playbooks that define response activities and roles. Monitoring as one offering and security device management as another offering. The flip side is that not all MDR service providers offer the compliance reporting that MSSPs do and may also stop short of managing appliances like firewalls (network or web application firewalls) and intrusion detection and prevention systems (IDS/IPS). However, MDR providers who are also MSSPs offer such management along with advanced threat detection and response. Over 70% of breaches today are not detected through traditional rules and signatures

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