Education.
We set up network infrastructure, supply ICT technologies and innovative Wi-Fi solutions to provide efficiency and improve learning..
In the wake of the pandemic, many universities, colleges, and other schools have had to rethink how they’re using technology.
Online became the new classroom environment, and many institutions did not have the infrastructure in place to meet the demands of a COVID-19 world. This includes the need to put remote learning equipment and software in place and manage online replacements for systems that used to be done in person.
Certain IT solutions for educational institutions are unique to their needs. These institutions benefit from working with Pong as a provider that understands the technology environment in schools.
Trying to handle IT completely in-house can sometimes lead to “tunnel vision” or a lack of resources when major digital transformations are needed.
Here are several advantages of working with us as your trusted service provider.
CAN PROVIDE RESPONSIVE REMOTE SUPPORT
You don’t always need to have someone onsite in order to get expert IT assistance. A large percentage of computer and technology issues can be handled through remote support. This means that you can have an IT expert to address your issue quickly, and to any location needed.
CAN PROVIDE 24/7 SUPPORT
Working with an IT provider can ensure you have support coverage when you need it. Rather than waiting on long response times or being left without a critical system over the weekend, you can have help 24/7 improving your own service reliability.
WORKS WITH MULTIPLE CLIENTS & KNOWS BEST PRACTICES
One problem with only relying on an in-house IT team and not using managed IT services, is that you may be missing valuable insight into best practices and better ways of doing things.
Managed IT service providers work with multiple clients in many fields and industries, this gives us a unique perspective of what works well in each environment and we can bring those best practices to you.
KEEPS YOUR INSTITUTION BETTER SECURED
Managed IT services include multiple automated protections, including patch/update management, managed backup, managed antivirus, and more. These services help you maintain cybersecurity and avoid a costly data breach or malware infection.