Think of PONG, a Managed Service Provider, as your own personal IT department – reachable via a HELP DESK.
When you call, we answer and provide solutions for a full range of technology issues. We quickly gain access to your systems to help diagnose and repair, often without the need for a visit, so you can get back to work.
Using a Managed Service Provider model enables your organization to offload the management of your ICT services to a dedicated 3rd party specialist who will take full responsibility. This high level of service provision turns the relationship of supplier and customer into a true operational partnership.
When you engage our team for MSP Services, you gain access to a wealth of knowledge and resources typically reserved for much larger organizations.